For all Oakland and Berkeley tenants, please access your tenant portal to submit maintenance requests. For all other residents, please use the maintenance form below.
Maintenance requests submitted using the online form below will likely be addressed by staff more quickly.
Urgent maintenance requests where there are immediate health and/or safety concerns should be reported by calling us at (650) 249 – 6655. Please follow the prompts to be forwarded to the appropriate extension.
In order to expedite your maintenance, please send include pictures, videos and a clear description of your issue(s) in your initial request. Our team will follow up with all non-urgent maintenance requests within 24 hours of receiving the request.